Metal Knowledge Center

How do I unlock the Cash Card?

Unlocking the Cash Card allows the following benefits:

  • A Cash Wallet that is FDIC insured in our partner bank (US residents).

  • Send and receive Cash payments, without fees.

  • Ability to earn crypto rewards in MTL by sending and receiving Cash payments. More information here.

  • Ability to buy or sell cryptocurrency to cash.

  • Enjoy instant deposits with select banks.

  • Use your Metal Pay account & routing number for direct deposit.

  • Link bank account and debit cards.

Note: you can unlock the Crypto and Cash card at the same time by unlocking the Cash card.

Step 1: Tap on the Cash Card.
Step 2: Tap on the ‘Get Started’ button.
Step 3: Tap on the ‘Open camera’ or ‘Choose photo’ button to upload a picture of your ID. Eligible IDs for verification include: passport, driver’s license, or state ID. 
Step 4: Center your ID in the box, all corners need to be visible. Tap ’Continue’.
Step 5: Tap ‘My ID is readable’ if your information is clearly legible, and the picture is not blurry.
Step 6: Enter your Social Security Number and tap ‘Continue. Why we ask for your SSN and government-issued ID.
Step 7: Your information will be processed and you’ll see a success message shortly. Tap on ‘Continue’ to access Metal Pay.

(If verification fails, you’ll be able to retry. You can always contact support for further guidance and assistance.)

Step 8: You can now access the Cash Card, banking features have been enabled!

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