Metal Knowledge Center

How do I report an issue or bug in Metal Pay?

Step 1: Shake your device on iOS or take a screenshot on Android.

Step 2: Tap on 'Report a bug'.

Step 3: Select an issue from the list.

Step 4: Give a detailed report on the issue that you're experiencing.

Step 5: Tap on the 'Send email' icon.

Step 6: Your support ticket has been created, our support team will reach out to you as soon as they can. Check your email inbox for their replies. 

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