Metal Support

How does the Cash balance work?

After completing the signup process, your Cash balance will be zero. Your Cash balance is made up of all payments that you’ve received from friends that you have not transferred to your bank account.

If you have enough money in your Metal Pay Cash balance to cover a payment, the payment will be funded from your Cash balance.

If you don’t have enough money in your Metal Pay Cash balance to cover a payment, the entire payment will be funded from your linked bank account.

Here are some examples:

You have $20 in your Cash balance and want to pay a friend $25. The entire $25 will be taken from your linked bank account.

You have $30 in your Cash balance and want to pay a friend $25. The $25 will be taken from your Cash balance and your remaining Cash balance will be $5.

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