Metal Knowledge Center

How do I decline a payment request in Metal Pay?

Step 1: Tap on 'Payments' on the Metal Pay homepage to access the payment history page.

Step 2: Tap on the payment in the 'You need to pay' list to bring up the payment information page.

Step 3: Tap on the 'Decline' button.

Step 4: Tap on the 'Decline Request' button.

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