Metal Support

How do I sign up for Metal Pay?

Step 1: Go to the Apple Store To Download And Install Metal Pay

Locate Metal Pay from Metallicus, Inc.

Step 2: Sign up For Metal Pay

Click the Metal Pay icon on your phone to launch the app. Tap on the 'Sign up for Metal Pay' button to begin the signup process.

Step 3: Enter Your Phone Number

Enter your phone number and click on the 'Next' button to proceed.

Step 4: Enter The 6 Digit Verification Code

The phone number you provided will receive a 6-digit verification code by SMS. Enter the 6-digit code and tap on the 'Next' button to proceed.

Step 5: Choose Your Password

The phone number you provided will receive a 6-digit verification code by SMS. Enter the 6-digit code and tap on the 'Next' button to proceed.

Step 6: Link Your Bank Account

Tap on the 'Link Bank' button to start the banking identification process.

Step 7: Select Your Bank

Select a bank to link. In this example we choose Chase.

 Step 8: Enter Your Bank Credentials

Enter the Online ID and Password for your selected bank account and tap on the 'Submit' button.

Step 9: Select an Account to Link

Tap on the account you want to link (e.g. savings or checking) and tap on the 'Continue' button.

Metal Pay will withdraw from your linked bank account when you send Cash to other Metal Pay users if your cash balance inside the app has insufficient funds.

 Step 10: Verify Your Identity

We need to verify your identity to complete the signup process. Click on the 'Let’s do it' button to start the verification process.

Step 11: Scan Your ID

Eligible IDs for verification include passport, driver’s license, or state ID. Center your ID in the box and tap on the red button to take a picture.

Step 12: Upload your ID

Make sure that your information is clearly legible, and the picture is not blurry. Tap on the 'Continue' button to upload your ID.

Step 13: Enter Your Personal Information

Enter your First Name, Last Name, Email Address (You will receive a verification email), Address, City, State and Zip Code.

Tap on the 'Update address' button to continue.

Verify all details are correct and tap on the 'Looks Good' button.

Select your birth date and tap on the 'Finish linking bank' button.

Step 14: Select A Profile Picture

Tap on 'Select From Photos' or take a photo to choose a profile picture.

Step 15: Welcome to Metal Pay

Tap on the 'Start Using Metal Pay' button to finalize the signup process.

You will be taken to the Metal Pay homepage and will be greeted with short tutorials.

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