Metal Support

How do I freeze a wallet to lock my funds In Metal Vault?

Freezing your wallet will prevent Metal Vault from signing any transactions belonging to that wallet. Freezing a wallet will lock all funds until the timer has expired.

Step 1: Select the wallet that you want to freeze

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Select the wallet you want to freeze from the Metal Vault dashboard. You will be taken to the transactions page of that wallet. In this example, the Ethereum wallet.

Step 2: Go to the settings page

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Click on "Settings" on the top menu. You will be taken to the settings page.

Step 3: Go to the security page

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Click on "Security" on the left sidebar menu. You will be taken to the security page.

Step 4: Select how long you want to freeze the wallet

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You can now select how long you would like to freeze your wallet. You can set it to minutes, days, or a couple of weeks. Click on the "Freeze" button to freeze the wallet.

Step 5: The wallet has been successfully frozen

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The wallet will stay frozen until the timer expires. If you encounter a problem with this feature, open a support ticket.

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