Metal Support
Metal Vault Knowledge Base
User Account
- How do I sign up for Metal Vault?
- How do I change my password in Metal Vault?
- How do I recover my password in Metal Vault?
- I didn’t receive my verification email, how do I request a new one?
- How do I change my Metal Vault email?
Metal Keycard
Two Factor Authentication (2FA)
- What is 2FA and should I use it in Metal Vault?
- How do I enable 2FA in Metal Vault?
- How do I disable 2FA in Metal Vault?
- I lost my phone and want the 2FA removed
- My 2FA is not working for Metal Vault
Wallets
- How do I set up a Ledger hardware wallet In Metal Vault?
- How do I set up a Trezor hardware wallet In Metal Vault?
- How do I import a wallet from MyEtherWallet to Metal Vault?
- How do I set up a Bitcoin wallet in Metal Vault?
- How do I set up a Binance wallet in Metal Vault?
Transactions
- How do I send a transaction with Metal Vault?
- How do I receive a transaction with Metal Vault?
- How do I check the status of a transaction?
- How much Ethereum do I need to send Metal tokens?
- How long do Ethereum transactions take to complete?
ERC20 Tokens
- What is an ERC20 token? Does Metal Vault support it?
- What are the available ERC20 Tokens in Metal Vault?
- How do I add a custom ERC20 token to Metal Vault?
- How much Ethereum do I need to send ERC20 tokens?
- I am having issues transacting an ERC20 token in Metal Vault
General Metal & MTL FAQ
- What is Metal Vault and what features are included?
- What is the Metal Token (MTL)?
- How many MTL tokens are there and how were they distributed?
- What is the roadmap for Metal?
- What is PoPP?
General Cryptocurrency FAQ
- What is cryptocurrency?
- What is a Blockchain?
- What is Bitcoin?
- What is Ethereum?
- What is market capitalization or market cap?