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Metal Wallet (Vault) Password Recovery

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Step by step guide to recovery your password from the Metal Wallet (Vault)

What you need:
1. Internet Browser and Internet connectivity
2. Your Keystore card

1.) Open your Browser and type the following URL in your addressbar.
https://app.metalpay.com

Then click on "Forgot your password?"

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2.) Type your e-mail address, which one you used to Sign up, in the field (1.)
     now click on (2.) "REQUEST PASSWORD RESET"

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3.) We send an e-mail to you, check your e-mail inbox (also Junk or Spam folder)

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4.) That's what the mail looks like, to finish the process click on "Verify your e-mail address"pasted_image_3.png

5.) Now open your Keycard with your preferred PDF Viewer and
     copy the red marked section (1.) into your clipboard.
    

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6.) In your Browser is now, the following window open, after your click on "Verify your e-mail address".
Paste the clipboard text (from step 5.) into the field "Recovery data:" (1.)
and type your new password in the field (2.) and repeat with the same password (3.)
after you finish click on "REQUEST PASSWORD RESET" (4.)

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That's it

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